When you find yourself looking into a board certified surgeon and specialist, this is probably not the time to want anything but excellence. Excellence is what I received over multiple visits from Dr. Hall and his competent and kind-hearted staff, Cristal and Everly. I brought them my 18 year old cat Bailey who had pretty much stopped eating due to dental disease. My regular vet had never flagged this issue for years and my poor old guy suffered in silence. When it was finally clear that he had an issue, my regular vet told m that he was likely too old for surgery and the risk was too great. After trying antibiotics and pain meds for days, I knew I needed to find a specialist. From the very first phone call, the staff at ADC were accommodating and got me in right away, which was so amazingly appreciated when you have a pet who is in pain and dire straits. They treated Bailey with kindness and compassion, but more than anything I wanted competence. Dr. Hall knows his craft and will tell you directly what is going on and what needs to be done for your pet. I appreciated that. That's why I'm there. I don't need someone to sugar coat anything. Most of us are likely in front of him because we have a serious situation with one of our fur babies. The office emphasized that age is not a disease and I felt comfortable leaving Bailey there. Dr. Hall called me and let me know exactly what he recommended. My guy needed 12 teeth removed. The doctor could have taken them all, but I appreciated being conservative to limit the time under anesthesia. They also were able to do the pre-op bloodwork in the facility, which was so appreciated and saved my Bailey another visit to the vet. Many other facilities require you to get that done at your vet first. When I came to pick him up, Cristal went over absolutely everything about his procedure and after care. She answered every question and made it clear that if I had any questions, I could call after hours as well! Being 18 Bailey didn't adjust to his new mouth the next day but within several days he sure did. Dr. Hall called me not only the next day but the next two days (on a weekend, no less!) just to check in. The extra mile he went puts him in the top 1% of professionals in my book. Yes, specialist aren't cheap, but if you are in front of one it's because you know that your pet has a pressing need that deserves a gold standard of care. That is what you will get. Fast forward to three weeks post op, my Bailey has a new lease on life. Although poor guy is battling kidney disease at the same time, seeing him pain free and eating anything he wants seriously makes me so confident knowing that I made the right decision for him. He suffered subtly in silence for years and I see the ease that he eats now. I know whatever time my old guy has left he will be pain free. Thank you to Dr. Hall and the entire staff of Animal Dental Clinic
Samantha